Even if you think you’re actively listening to the employee voice, your workforce doesn’t agree. A 2015 IBM survey found that 83 percent of workers would participate in an employee listening program—such as an engagement survey—BUT 38 percent of Baby Boomers and 22 percent of Millennials don’t believe their organizations would act on their feedback.
Well designed surveys are great for getting employee input—if you commit to act on the results. The one way to show employees you have listened to them is to create changes based on their feedback. Analyze the collected data, and commit to action(s) that will make things better.
And tell employees what the plan is and how it reflects their input. This will let them know what to monitor to hold you accountable.
See the Source: How to stop stifling your employees’ voices | Articles | Main